There Will Be Fewer Zara Stores

Is the announcement of Zara’s impending world-wide closure of 1,200 stores a sign of more to come for fast fashion?

 

Zara Liat TowersZara at Liat Towers during the Circuit Breaker period 

Zara is downsizing. Ranked 46th last year by Forbes on their World’s Most Valuable Brands listing (highest among fast fashion/high street names), the Spanish label will not be keeping its current number of stores, believed to be 7,400 of them throughout the world. According to news reports, 1,000 to 1,200 of their stores will be shuttered between now and 2022. It is not yet known how many of the ten in Singapore will be affected. Could Zara’s plan be a stark warning of the actions to follow among other fast fashion labels?

Zara opened its first store here in 2002. It was a “cooperation agreement” between parent company Inditex and local retail and distribution firm Royal Clicks, now mostly known as RSH (which began as the more familiar Royal Sporting House), presently owned by the Dubai-based Al Futtaim Group. It is one of the earliest fast fashion brands (only compatriot label Mango was earlier, debuting here in 1995) to tempt consumers with affordable, quick-to-market, trend-driven fashion.

According to a Reuters report, Inditex—also owner of Massimo Dutti and Pull and Bear (and others)—has been severely affected by the COVID-19 pandemic. Between February and April, the company recorded a net loss of 409 million euros for the same period, compared to last year. In the same time frame a year ago, sales was 5.9 billion euros. It has now dropped to 3.3 billion euros. The losses, Reuters wrote, include those of other fashion labels under the company, not just Zara, the largest of Inditex brands.

Even before the current pandemic, some fast fashion brands have shown to be untenable. A combination of fluctuating economic conditions, global trade tensions, stretched lifespan of fashion items, inevitable rise of wokeness to sustainability and environmental issues, and displacement of apparel by food and travel (now persuasively known as “experiences”) has diminish the once-immediate appeal of fast fashion. As one magazine writer, speaking of the fast fashion customer, told us, “fast to adopt, fast to forget”.

Forever 21Forever 21 at 313@Somerset before the Circuit Breaker kicked in 

It is understandable why retail pundits are now painting a bleak picture of fast fashion. One of the earliest brands to lose consumer favour is Forever 21. In Singapore, they once operated four stores under the retail arm of UAE’s Sharaf Group. It filed for bankruptcy protection in the US in September last year. Analysts cited lost of relevance as one of the reasons behind the brand’s declining popularity. According to local reports, quoting shop staff, Forever 21 won’t close its sole surviving store at 313@Somerset.

British clothier Topshop has not fared too well either. It announced last year that it’ll close all its US stores, a decade after its foray into the States. In Japan, they opened in 2006 and closed all stores in 2015. Its businesses in Australia were shuttered last year. According to The Guardian, the Arcadia Group—owner of Topshop—“could permanently close some of its shops (that also includes Dorothy Perkins and Miss Selfridge).” Here, Topshop, which opened in 2006 and is run by Wing Tai Holdings (usually linked to the Hong Kong brand G2000), made no announcement of closure, but shoppers have noticed how “sad” the stores was beginning to look, even before the start of the Circuit Breaker lockdown.

The world’s second largest clothing firm by sales after Inditex, Hennes & Mauritz, isn’t looking especially rosy either. Back in 2018, Bloomberg reported that H&M was “embarking on one of its biggest store-closure programmes”, with plans to shut 170 stores that year. It added that the company had “struggled to cut inventory”. Reacting to the pandemic, H&M temporarily closed all its stores in Germany—their biggest market for sales—and all 590 in the US, their second largest market. It is not known if there would be permanent closures.

H&M

Conversely, Uniqlo, it appears, isn’t scaling down. In Japan, they have, in fact, opened stores—two in Tokyo alone, one in Harajuku and one “global flagship” in Ginza, both this month. All this happening while the launch of their first face mask made of their proprietary Airism fabric is scheduled for this Friday in Japan. It is expected to sell out. Uniqlo, opened here in 2009 and whose parent company Fast Retailing is the third largest fashion company in global sales after H&M, has been especially active on social media and, through their PR agency, regularly sending members of the media updates on new merchandise, such as the recent Billie Eilish by Takashi Murakami UT collection.

It’s hard to say if our appetite for Zara and the rest will return when the Circuit Breaker is eventually lifted, or when what is known as Phase 2 kicks in. Even before COVID-19, some of the fast fashion brands did not appear to maintain especially commendable shop keeping and visual merchandising. At H&M’s flagship on Grange Road, just before the Lunar New Year, the store looked deplorably in need of revitalising, with racks of tired merchandise in a setting that was far from what was becoming increasingly vital to brick-and-mortar retail: excitement.

Similarly, at Topshop in ION Orchard, the store has more in common, visually, with a clearance outlet than one that, in its heyday, had a street-facing flagship in the now-defunct Knightsbridge shopping centre (the Apple store today), where the Kate Moss X Topshop collection was launched in 2010. Since the closure in 2015 of what was touted as “Asia’s largest Topshop”, an impressive three-storey space spread out over 11,500 square feet (1,068 square metres), the brand has whittled in physical presence and barely registers among shoppers who are responding to the swankier Zara and the more-fun Uniqlo.

Going forward, it is hard to know which direction fast fashion will take or if it would continue to appeal when consumers are taking note of the staggering surfeit of clothing they own and, at the same time, discard. Lockdown has allowed us to ponder: Do we need clothes to express ourselves when there’s social media? Sure, influencers still use clothes as content on the likes of Instagram, but how many actually buy their own threads? Is fast fashion still an appealing retail concept and would it shine if retailers operate primarily online? Is ‘fast’ speeding inexorably towards a certain end? As with most quagmires, it is complicated.

Photos: Zhao Xiangji

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