Their last store—in 313@Orchard—closed two weeks ago
File photo of Forever 21 after last year’s Circuit Breaker
It isn’t easy to be known as “forever”. Eternal is extremely distant and never ending is wishful thinking. Forever 21 is proof that it is hard to live up to such a name. Their storefront at 313@Orchard was completely hoarded up this week. No sign was posted to announce their closure or who the next tenant might be. “They have closed down since two weeks ago,” staff of a nearby store told us. A search for Forever 21 on 313@Orchard’s website, yielded this message: “Whoops! We can’t find that store”. The name is also no longer listed in the shopping centre’s directory, online and in-mall. On Google Map, the store is marked “permanently closed” (the nearest store it offered was in Kuala Lumpur!). Two girls approaching the former 313@Orchard store on a Wednesday evening were heard saying, “Huh, really died?” For some, Forever 21’s obituary was already written in 2019, when the company was reported to have filed for bankruptcy protection in the US in September that year. One leasing manager told us, “It wasn’t if the SG store will close, it was when.” Next to the store’s entrance inside the mall, a very tall poster was erected, telling shoppers to “forget the rules: wear what you want.” Perhaps Forever 21 is hard to think no more of?
Founded in 1984 by South Korean immigrants in Los Angeles, Forever 21 was popular among teens who love the accessible trendiness and pocket-friendly prices. In addition, new products were stocked frequently—quick-turnaround designs were their key strategy. You could visit a store every other week, and there would seem to be new things. Success encouraged rapid expansion in the US and in no time, the retailer became known as “king of the malls”. According to Business Insider, global sales peaked at $4.4 billion by 2015. They operated 480 stores that occupied enormous prime spaces in malls across America. When the privately held company filed for bankruptcy protection four years later, news headline typically preceded with or followed by “fashion fail”. Business analysts quickly attributed Forever 21’s downfall to a glut of stores and an anemic response to e-commerce.
Storefront of the Forever 21 unit early this week
Forever 21 opened in 313@Orchard in 2009. At the height of its popularity, there were four stores across our island. The two-storey 313@Orchard store remained their most popular (they had menswear here too), even when their keenest competitor, H&M, operates a flagship less than 500m away on Grange Road. Shortly after the news of the filing for bankruptcy protection emerged, we visited the 313@Orchard outlet, which had by then looked a sad dump of its former self. Many shoppers had visited, thinking the store was to close. Reports in the press stated that the down-to-one SG store was “not affected”. When we spoke to the staff then, they told us they didn’t know what would happen. Sharaf Group, a conglomerate based in the United Arab Emirates that is involved in numerous industries, was licensed to run the Forever 21 store here. The company later issued a statement to the media: “Forever 21’s partners in Singapore, United Arab Emirates, India and the Philippines are not impacted by the US filing and it continues to be business as usual in those markets.” They didn’t say for how long.
Forever 21 was bought out of bankruptcy by Authentic Brands Group (ABG) last year. The New York City-based company also owns mass-market labels such as Aéropostale and Izod and fashion brands such as Geoffery Beene and Herve Leger, and the luxury department store Barney’s New York. Nick Woodhouse, president and chief marketing officer of ABG told Forbes in April, “there’s permission to make Forever 21 a lifestyle brand again” and that “there’s a lot of room to grow in Eastern and Western Europe and Southeast Asia…” Meanwhile, in this tiny part of SEA, despite increased competition, Forever 21 did not significantly set themselves apart. Or, made significant moves to establish themselves as what marketers like to call “top-of-the-mind brand”. They may have had an impressive level of inventory, but regulars were beginning to see “variations of the same things” and “just racks and racks of clothes”. Read: they had not changed. Another constant—their paper bags, under which were printed clearly “John 3:16”, referring to the biblical verse that ends with “…shall not perish but have eternal life”. It’s hard not to see the irony in that.
Photos: Chin Boh Kay/SOTD